Assess technology integration (WMS/API), SLA performance (order cycle times, accuracy), capacity flexibility for peak seasons, value‑added services (kitting, returns), and transparent pricing (storage tiers, pick/pack fees). Consider on‑site audits and reference checks to verify claims.

Evaluate scheduled LTL/FTL lanes, trunking frequency to major hubs, last‑mile partner coverage, and access to national carriers. Also review dock capacity, appointment systems, cross‑docking capabilities, and transit time commitments to your target customer zones.

Prioritize clear height and pallet racking, number of dock doors, dock levellers, conditioned storage for temperature‑sensitive goods, secure storage zones, and equipment (forklifts, conveyors). Also confirm availability of returns processing, kitting, labeling, and quality inspection services.

Model total landed cost including inbound transportation, storage days, pick/pack and handling fees, outbound freight, and returns processing. Factor in local labor rates, facility rent, utility costs, and potential savings from reduced transit times or inventory centralization. Use scenario runs for peak and base demand.