Prioritize dock capacity, SKU slotting and racking types, WMS integration and real‑time inventory visibility, inbound/outbound carrier connectivity, seasonal labor flexibility, and sample SLA/KPI reporting. Also evaluate cross‑docking capability and parcel aggregation for last‑mile cost control.

Transit times are generally competitive due to direct access to regional highways and rail. For cross‑border moves, factor in customs processing, consolidated LTL options, and carrier service coverage; many 3PLs in the area offer pre‑configured export documentation and partner lanes to minimize delays.

Expect lower warehouse rents and labor rates than major metropolitan centers, which reduces per‑unit handling costs. Look for modern buildings with high bay racking, adequate office and staging areas, and room for seasonal footprint expansion to avoid relocation expenses as volume grows.

Require a WMS with API connectivity for order management systems, real‑time inventory sync, EDI/ASN support, parcel carrier rate shopping, and reverse logistics workflows. Ask for sample dashboards, SLA metrics, and support for batch processing and kitting if needed.

Request references, tour facilities, review live KPIs for pick accuracy, on‑time dispatch, and return processing. Run a pilot program or limited SKU onboarding to test WMS integration, reporting cadence, and handling of exceptions before committing to multi‑year contracts.