Prioritize WMS/API integration, pick-and-pack accuracy, SLA metrics (OTIF and lead times), inbound receiving cadence, returns handling, and value-added services such as kitting or labelling. Also assess carrier connectivity, pallet flow, labour flexibility, and reporting capabilities to ensure the 3PL supports both direct-to-consumer and bulk B2B flows.

Positioning in Metlika typically shortens road transit to adjacent markets and can lower landed costs through reduced transport distances and cheaper warehousing. Combined with efficient consolidation and local carrier networks, brands can reduce fuel and freight surcharges, but should quantify customs handling, duty timing, and any cross-border documentation costs.

Require a modern racked footprint, RF-enabled picking, dedicated returns processing, temperature-controlled zones if needed, packing stations for multi-SKU orders, and WMS with real-time inventory visibility. Confirm EDI/API connectivity, barcode scanning, and SLA reporting to ensure smooth omnichannel fulfillment.

Request transparent TCO: storage by pallet/bin, pick-and-pack per line/piece, inbound receiving fees, handling for returns, and any surcharges. Negotiate SLA terms for accuracy, lead time, and OTIF with defined penalties or rebates. Seek a trial period or volume bands to validate costs at scale and include clauses for peak-season labor and carrier pass-throughs.