Confirm WMS compatibility and real-time inventory visibility, SLA-driven pick-and-pack accuracy, cross-dock and consolidation capacity, returns and reverse logistics processes, kitting and value-added services, plus carrier integration and reporting capabilities to measure on-time delivery and cost-per-order.

Location influences linehaul and last-mile costs through route density and proximity to motorways and hub terminals. A well-placed facility reduces empty miles, enables carrier consolidation, shortens delivery windows, and can lower freight tiers for LTL and parcel by increasing carrier competition.

Negotiate tiered storage and throughput pricing, clear minimums and flex capacity options, short notice peak staffing clauses, performance-based KPIs with penalties, inventory ownership and shrinkage terms, and transparent billing for value-added services to control total landed fulfillment cost.

Require WMS with API/EDI support for order, ASN, and inventory sync; real-time tracking dashboards; exception management workflows; audit trails for inventory movements; electronic proof-of-delivery; and secure data exchange protocols to maintain accuracy and actionable reporting.