Evaluate SLA performance, SKU velocity handling, and technology compatibility (WMS, OMS, carrier APIs). Review pick/pack accuracy, reverse logistics processes, minimums and scaling terms, reporting cadence, and physical security. Confirm value‑add services (kitting, custom packaging) and lead times for capacity expansion.

Trzin's proximity to major motorways and regional rail corridors shortens transit windows and reduces multimodal handling. Dense LTL and express carrier coverage supports faster deliveries and competitive rates; consolidating shipments in Trzin can lower landed cost by reducing intermodal transfers and improving truckfill rates.

Prioritize modern racking, cross-dock capability, dedicated returns processing, and SLA on same/next-day dispatch. Key KPIs: on-time pick/pack, order accuracy, inventory accuracy, dock-to-door transit times, and damage rates. Verify technology for real-time inventory and batch management.

Negotiate transparent rate cards for storage, pick/pack, and value‑add services; volume-tiered pricing and cap on annual rate increases; minimum commitment terms; liability and insurance limits; defined onboarding timelines and RTO handling fees. Include performance incentives tied to SLA adherence and quarterly review clauses.