Require clear KPIs and SLAs for order accuracy, on-time fulfillment, pick-and-pack lead time, inventory accuracy, returns processing time, and WMS uptime. Include penalties or remediation steps for repeated breaches and defined reporting cadence for continuous improvement.

Location in Videm typically shortens road and rail transit to nearby markets, enables better consolidation and lower LTL rates, and can reduce final-mile costs. Evaluate proximity to major highways, intermodal terminals, and customs processes to quantify landed-cost improvements.

Prioritize a modern WMS with API/EDI integrations, real-time inventory visibility, barcode/RFID scanning, exception management, and support for batch or wave picking. Confirm availability of automation, reporting tools, and seamless OMS/ERP connectivity to maintain SLA performance.

Analyze rent and handling rates, inbound/outbound freight assumptions, labor uplift during peaks, minimum usage charges, volumetric pricing, inventory carrying costs, and fees for value-added services. Request model scenarios for seasonality and volumetric shifts to compare net impact.