Prioritize SLA metrics (order lead time, picking accuracy, on-time dispatch), WMS integration (API/EDI visibility), throughput capacity during peaks, returns processing speed, and value-added services like kitting. Evaluate dock capacity, labor flexibility, and backup carrier options to maintain service during seasonal spikes.

Proximity to A1 motorway and nearby ports shortens transit legs and enables more frequent LTL/FTL departures, lowering fuel and dwell costs. Good carrier density permits competitive rates, zone-skipping consolidation, and shorter delivery windows to Croatian and EU markets—reducing last-mile variability and total landed cost.

Specify KPIs (OTD, accuracy), penalties for missed SLAs, inventory audit rights, claims and liability limits, cybersecurity and data integration standards, insurance minimums, and termination/transition clauses. Ensure UAT of WMS integrations and disaster recovery commitments before go-live.

Use a hub-and-spoke model to centralize slow-moving SKUs, and decentralize high-velocity items closer to demand. Employ seasonal buffer inventory for tourism peaks, leverage cross-docking to reduce storage days, and negotiate volume-based pricing with 3PLs. Regularly analyze landed cost versus service trade-offs across lanes.