Evaluate tiered storage options, temporary surge capacity, order cycle time guarantees, and the provider's ability to scale labor. Assess cross-dock capabilities, inventory visibility tools (WMS/API), and contingency plans for peak demand to avoid stockouts and reduce lead times.

Prioritize carrier tariffs for regional lanes, pallet handling rates, minimum billing cycles, and consolidation services. Verify dock availability, material handling equipment, and documentation support for cross-border shipments to control landed cost and improve supply continuity.

Look for a WMS that supports real-time inventory, multi-channel order orchestration, and API integrations for marketplaces and ERPs. Additional value comes from barcode scanning, batch/lot tracking, and reporting dashboards that support SLA monitoring and returns management.

Consider feeder frequency, port-to-warehouse drayage costs, and last-mile density. Also evaluate multimodal options and carrier agreements that provide volume discounts. When clarity helps, ask providers for a sample transit-time matrix and cost per weight band including handling fees.