Require KPIs and transparency: order lead time, pick accuracy, on-time shipments, dock-turn times, and inventory accuracy. Verify dock door counts, racking and cube utilization, yard staffing, WMS capabilities, carrier integrations (API/EOD), and handling capacity for peak events. Include SLA penalties and routine audit provisions in contracts.

Highway and rail links plus airport proximity reduce linehaul distances and enable modal optimization (FTL, LTL, rail, air) that lowers transit time and landed cost. Dense carrier networks improve lane competition and service frequency, enabling better rates and faster last-mile options—important for omnichannel promises and B2B lead-time commitments.

Prioritize robust WMS with multi-channel order orchestration, returns processing, kitting/assembly, light manufacturing, and lot/batch traceability. Assess temperature-controlled options, reverse-logistics workflows, RFID or barcode scanning rates, and integration with marketplaces and ERP systems to preserve speed and visibility across channels.

Compare fixed and variable components: storage per pallet/cubic meter, inbound/outbound handling, pick-and-pack fees, minimums, accessorials, and fuel/transport surcharges. Model scenario-based costs for SKU velocity, seasonality, and returns to derive TCO. Require sample invoices and a transition budget to validate assumptions.