Focus on measurable metrics: order accuracy, average pick-and-pack time, dock-to-stock velocity, and on-time dispatch rate. Also evaluate SLA flexibility, peak labor scaling, tech integration (WMS/ERP APIs), contract terms for minimums, and inbound/outbound carrier relationships to ensure predictable costs and service performance.

Use demand segmentation and transit-time analyses to determine which SKUs to regionalize. Implement a multi-node approach: buffer fast-movers near final-mile lanes, consolidate slow movers centrally, and plan replenishment cadence to minimize safety stock and transportation spend.

Key features include scalable racking, dedicated eCommerce pick areas, returns/inspection zones, temperature control where needed, and integrated shipping stations. Verify WMS capabilities for batch picking, lot tracking, and real-time inventory visibility to support rapid channel switching.

Primary drivers are storage rates (per pallet/cubic meter), labor handling fees, inbound receiving charges, and minimum monthly activity. Negotiate volume tiers, transit-related pass-through fees, SLA credits for missed targets, and short-term trial periods to validate throughput assumptions before committing longer contracts.