Prioritize measurable SLAs (OTIF, order cycle time), WMS/WCS integration, throughput capacity and peak scalability, SKU storage density and handling types (e.g., temperature control), reverse logistics capabilities, and workforce flexibility. Ask for historical performance data and sample reporting formats to validate claims.

A local 3PL shortens transit to destinations in northeastern Switzerland and enables efficient trunking to major hubs like Zurich. Carrier access typically includes national parcel networks and regional freight providers for cross‑border lanes into Germany and Austria. Evaluate multi-carrier options and consolidation schedules to control costs and delivery windows.

Expect standard cost components: storage (pallet or cubic pricing), receiving and putaway, pick & pack per order or per line, account management and IT integration fees, outbound transport and fuel surcharges, plus seasonal minimums. Negotiate volume tiers, liability limits, and KPI-linked rebates to align costs with performance.

Run an RFP with clear service requirements and KPIs, perform site visits and reference checks, finalize commercial and SLA terms, complete IT and EDI/WMS integration, execute a staged pilot for a subset of SKUs, and then scale while monitoring agreed metrics and continuous improvement plans.