Prioritize exposed capabilities that directly affect service and cost: integrated WMS with real-time inventory, cross-dock and pick/pack throughput, multi-temperature storage if needed, returns processing, SLA-based order accuracy metrics, and transparent carrier integrations for regional routing.

Shinyanga’s inland location offers lower local congestion and cost advantages, but evaluate transit times to key ports and border crossings. Strong trunk-road links and carrier consolidation reduce transport spend; weak links increase buffer inventory and distribution latency—choose 3PLs with proven lane performance.

Look for providers offering reliable WMS integration, real-time reporting, barcode-driven accuracy, scalable racked storage, pick/pack automation options, returns handling and customizable packing for omnichannel SKUs—these drive higher fulfilment accuracy and lower per-order costs.

Negotiate clear SLAs for order accuracy, lead time and inventory reconciliation; define billing for fixed vs variable charges, minimum monthly throughput, demurrage and fuel surcharges; request transparent rate cards, periodic audits and performance-based rebates tied to agreed KPIs.