Evaluate WMS integration, inventory accuracy, order cycle time, pick/pack productivity, and on-time shipment rates. Also review SLA terms for returns, peak-season scalability, value-added services (kitting, labeling), and carrier connectivity to ensure cost-to-serve aligns with target margins.

Sukhothai’s inland position reduces overland transit to northern and central trade lanes and provides efficient links to regional airports and national highways. For many operators this translates to shorter door-to-door times and lower last-mile charges compared with coastal hubs, particularly for regional B2B routes.

Include clear KPIs (inventory accuracy, order lead time, OTIF), capacity reservation terms for peak seasons, pricing bands for storage and labor, liability and insurance clauses, and exit/transition plans. Define integration support for ERP/WMS and penalties or remediation steps for SLA breaches.

Look for providers offering multi-tenant or dedicated spaces with slotting optimization, multi-channel order orchestration, temperature control if needed, and flexible labor models. Support for omnichannel returns, labeling for multiple carriers, and real-time inventory visibility are critical for consistent service across channels.