Prioritize accurate inventory systems (real-time WMS), order accuracy metrics (OTIF, order accuracy), scalable labor for peak seasons, carrier integrations for multi-carrier shipping, inbound receiving and consolidation capabilities, and clear SLAs for cutoffs, processing times, and returns handling.

Choosing a local 3PL typically shortens last-mile transit to northeastern Thailand and improves feeder access to national hubs, lowering regional transport costs. Consolidation and optimized routing can reduce per-shipment rates; however, evaluate carrier schedules, frequency, and cross-border handling fees to quantify savings.

Require a WMS with real-time inventory, barcode scanning, cycle-count processes, and API connectivity for order flow. Contractual SLAs should include order cycle times, picking accuracy, inventory reconciliation cadence, and remedies for missed SLA targets to protect service levels.

Negotiate transparent unit rates (receiving, storage per pallet/CU, pick-and-pack), minimums, inbound receiving windows, fuel or accessorial surcharges, volume discounts, and contract length/termination terms. Include KPI-based incentives and periodic rate reviews tied to volume or CPI to control long-term costs.