Prioritize connectivity (road/rail links), warehouse layout (racking density, clear height), WMS and API integration, handling equipment for SKU mix, and SLA capabilities for pick/pack and cross-dock. Also assess local carrier partnerships and reporting transparency to measure cost-to-serve and on-time performance.

A strategically located 3PL reduces drayage and regional trucking miles, enables consolidation for export, and provides faster replenishment to southern and central markets. Evaluate their carrier contracts, consolidation services, and ability to route shipments to nearest maritime gateways or distribution hubs for lower freight rates.

Essential capabilities include a modern WMS with real-time inventory, API or EDI connectivity for order and shipment flows, barcode/scan-based cycle counting, and reporting dashboards. Confirm SLA on data sync frequency, exception handling, and support for marketplace/channel integrations.

Negotiate transparent unit pricing (receiving, storage by cube, picks), overflow and peak-season uplift clauses, minimum volume terms, SLAs for order lead times and accuracy, and clearly defined chargeback mechanisms. Include KPIs for service, audit rights, and clauses for capacity scaling or termination to manage growth risks.