Assess WMS functionality and API integration, order cycle times, pick-pack accuracy, cold-chain and bonded options, returns processing, and scalability. Confirm carrier/hub connectivity and customs brokerage experience to support cross-border flows and seasonal peaks.

Sousse’s coastal position reduces short-sea sailings to Southern Europe and provides faster access to North African markets. Choose 3PLs with confirmed short-sea carrier contracts, consolidated LCL/LTL options, and documented transit-time SLAs to optimize lead times.

Review handling fees, receiving and putaway rates, inventory carrying costs, value-added service charges (kitting, labeling), bonded storage tariffs, customs brokerage fees, and variable peak-season surcharges to model total landed cost accurately.

Confirm availability of certified cold-chain storage, monitored temperature logs, validated handling procedures, traceability via WMS, HACCP or relevant certifications, and experienced customs clearance to meet regulatory and retailer requirements.

Require WMS screen demos, API sandbox access for order and inventory flows, sample KPI and exception reports, SLA definitions for accuracy and lead times, and references demonstrating real-time tracking and charge reconciliation.