Focus on SLA performance (order-to-ship times, pick accuracy), technology (WMS, EDI/API connectivity), footprint (multi-temp zones, mezzanine capacity), scalability for peak volumes, and service mix (kitting, returns handling, cross-docking). Verify carrier integrations and reporting cadence to match your distribution KPIs.

Closer port and trunk-road access shortens drayage and over‑the‑road transit, which lowers landed costs and improves predictability. It also enables faster replenishment cycles for regional lanes and more competitive outbound rates for export markets, particularly when carriers consolidate flows from nearby industrial clusters.

Prioritize dedicated cold‑chain zones with monitored refrigeration, backup power, strict FIFO controls, flexible short-term storage for seasonality, and robust returns processing. Confirm HACCP or equivalent controls and temperature‑mapping reports to ensure product integrity through distribution.

Negotiate transparent rate cards (pick, pack, storage tiers), volume-based rebates, minimum term and ramp clauses, liability and inventory reconciliation terms, and clear definitions for peak surcharges and value-added services. Include KPIs and service credits to align performance with cost exposure.

Request demonstrations of the WMS and its API/EDI capabilities, sample EDI maps or API docs, references for marketplace integrations, and a timeline for onboarding. Verify real-time inventory sync, order acknowledgements, and exception workflows to ensure seamless order flow and accurate carrier labeling.