Prioritize multimodal connectivity, SLA-backed transit times, inventory visibility (WMS/API), labor productivity metrics, and capability for value-added services (kitting, returns). Also assess scalability, peak-season capacity, and carrier network integrations to align with omnichannel demand patterns.

Proximity to production hubs and major transport corridors reduces line-haul distance, lowering fuel and handling costs. Better carrier access improves pickup frequency and route density, cutting transit times and enabling more predictable cutoffs for same- or next-day fulfillment.

Require a WMS with real-time inventory, EDI/API integrations, shipment tracking, automated billing, and customizable KPIs. Access to performance dashboards and exception reporting is critical for continuous optimization and accurate cost allocation across channels.

Key drivers include storage density, labor rules, inbound handling, pick complexity, and transportation. Optimize by standardizing SKUs, increasing pallet cube utilization, using slotting analysis, negotiating volume-based rates, and agreeing on clear chargeback policies for exceptions.