Focus on facility specifications (clear height, dock doors, racking), WMS and API integration, throughput metrics (picks per hour), SLA definitions (accuracy, lead time), pricing transparency (pick, storage, receiving fees), and carrier neutrality. Verify reference accounts and peak-season performance to validate scalability and reliability.

Kamuli's position in eastern Uganda typically reduces route miles to regional customers and allows use of regional TL/LTL carriers. This can lower transit times and freight costs versus distant hubs. However, factor in road condition variability, seasonal impacts, and carrier frequency when modeling lead times and inventory buffers.

Verify WMS functionality and integration flexibility, inventory visibility and reporting, returns and reverse-logistics processes, pick-pack accuracy standards, security and insurance coverage, temperature-controlled capacity if needed, and contingency plans for peak demand and transport disruptions.