Evaluate transit time impact to major customers, dock capacity and pallet flow, inventory accuracy (cycle count frequency, WMS functionality), value-added service capabilities (kitting, rework), and contractual SLAs tied to chargebacks and on-time delivery rates.

Secondary hubs can reduce total landed costs while preserving delivery speed when positioned near high-density corridors. Consider carrier route frequency, local courier partnerships, and distribution center cut-off times to maintain same- or two-day delivery promises.

Required integrations include an API-enabled WMS, real-time inventory feeds, order management system (OMS) connectivity, EDI or RESTful order exchange, and reporting dashboards for KPIs like order cycle time, fill rate, and inventory turn. These ensure visibility across channels.

Model fixed vs. variable storage charges, pick-and-pack pricing tiers, inbound receiving and pallet handling fees, minimum monthly charges, and fees for value-added services. Stress-test proposals against peak-week volumes and expected shrink or return rates.

Request carrier manifest samples, service level agreements with transit time maps, proof of negotiated rates or preferred carrier contracts, and references showing on-time delivery performance. Field visits to observe dispatch windows and dock operations also help validate claims.