Prioritize throughput capacity, dock and staging counts, racking density, order accuracy rates, and lead time variability. Validate cold‑chain capability if needed, review carrier integration options (API/EiD), and request real performance KPIs for pick/pack and same‑day or next‑day SLAs.

Closer proximity reduces fuel, drayage, and empty‑mile costs while lowering transit time variability. It improves consolidation options for LTL loads, expands carrier choice for competitive rates, and shortens door‑to‑door transit for cross‑border shipments—reducing safety stock and inventory carrying cost.

Request flexible slotting and dense racking for high SKU counts, temperature‑controlled zones for perishables, and modular packing lines for multi‑channel orders. Automation investments (WMS, barcode scanning, basic pick‑to‑light) improve accuracy but ensure integration with your OMS for true omnichannel fulfillment.

Negotiate transparent rate sheets, volume tiers, minimum service guarantees, and SLA penalties. Include KPIs such as OTIF, order accuracy, lead time, dwell days, and claims rate. Define review cadence, surge handling fees, and exit/transition terms to control risk and ensure continuous service improvement.