Prioritise transit times to your primary markets, slotting and throughput capacity during peaks, integrated WMS/API connectivity for order orchestration, value-added services (kitting, returns handling), and transparent SLA/penalty terms. Also verify carrier networks and inbound consolidation options to optimise landed cost.

Close access to Heathrow and the M3/M4 shortens import drayage and regional road hauls, lowers carrier rates through reduced mileage, and improves reliability for next-day networks. This reduces buffer inventory needs and can shrink safety stock across your distribution footprint.

Confirm native or integrated WMS with ASN and EDI support, real-time inventory visibility, cycle-count and lot tracking, cross-dock capabilities, and SLA-driven replenishment workflows. Evaluate automated reporting, KPI dashboards, and integration testing timelines to ensure operational readiness.

Key cost drivers include unit rent per pallet position, local labour rates and shift patterns, business rates, last‑mile carrier charges for South East deliveries, and capital expenditure for specialised handling. Model total landed cost including inbound consolidation and returns handling when comparing providers.