Prioritise throughput capacity, inventory accuracy (cycle count results), SLA commitments for pick-and-pack and cut-off times, onboarding timelines for SKU setup, and the provider’s integration options (EDI, API) to ensure real-time inventory and order visibility.

Bradford generally offers lower rental and labour rates versus southern markets. Model fixed costs (rent, service charges), variable costs (picking, packing, handling), inbound/outbound transport, and seasonal surcharges to determine true cost-to-serve per SKU.

Evaluate the 3PL’s parcel carrier partnerships, regional pallet networks, lead times to major urban centers, and access to trunking services. Assess average transit times, handover windows, and multi-carrier failover options for resilience.

Ask about WMS functionality (slotting, batch picking), API/EDI integration capabilities, standard reporting (inventory, pick rates, OTIF), support for carrier rate shopping, and the provider’s roadmap for visibility and automation enhancements.

Confirm certified temperature ranges, monitoring and alarm systems, validation documentation, contingency plans for power loss, handling SOPs for returns, and proof of training and regulatory compliance relevant to your product category.