Close access to the M40, M25 and regional A-roads shortens transit windows and increases carrier options, which lowers shipping costs and improves delivery SLA reliability. It also supports multi-depot strategies for faster last-mile coverage and easier returns routing to central hubs.

Prioritize proven order management integrations (API/EDI), scalable pick-and-pack throughput, returns processing, kitting/assembly and value-added services. Also verify WMS functionality, inventory visibility, SLA reporting and contingency plans for peak volumes.

Costs are generally lower than inner-London sites while offering comparable market reach; availability varies by submarket, with clustered facilities allowing quicker scale-up. Expect a balance of competitive rents, reasonable labour availability and faster carrier access than more remote regions.

Negotiate measurable KPIs: order accuracy, on-time dispatch, cut-off adherence, inventory accuracy and returns turnaround. Include performance-based SLAs, clear chargebacks for failures, capacity guarantees for peaks and regular review cadence with operational dashboards.