Assess throughput (orders/day), pick accuracy, WMS integrations, EDI/API carrier connections, SLA reporting, slotting and returns handling. Also evaluate inbound receiving capacity, seasonal scalability, IT support, automation readiness, and the provider’s experience with your product profile.

Use demand and transit-time analysis to place inventory near customer density and parcel hubs. Combine one regional hub in the Midlands with coastal or northern nodes for coverage balance; model carrier lanes and parcel zone pricing to quantify cost vs. service trade-offs.

Key cost elements: storage (m2/pallet), receiving and putaway, pick-and-pack, outbound parcel rates, kitting, returns handling, and minimums. Negotiate volume tiers, seasonal flex, billing cadence, chargeback rules, KPIs, and termination notice to control risk and variability.

Prioritise proximity to national parcel hubs, direct carrier integrations, multiple last‑mile partners, evening and next‑day options, and consolidated pallet networks for B2B. Verify estate docking, trailer turnaround times, and cross‑dock capability to maintain lead‑time commitments.