Prioritize WMS integration, slotting and pick-path optimization, multi-temperature storage if needed, value-added services (kitting/assembly), returns handling, and SLA metrics for pick accuracy and order lead time. Verify peak-season scalability and contingency for carrier disruptions.

Location reduces mileage to northern and midland fulfillment destinations and provides fast port access for imports. That typically lowers last-mile zone charges and inbound drayage. Evaluate carrier lanes, LTL vs full-truckload rates, and average transit days for your primary customer clusters.

Inspect racking density, dock count and levelers, office and security systems, fire suppression, temperature control, and IT architecture. Confirm customs clearance experience, HS code handling, insurance limits, and regulatory compliance for regulated goods.

Request a total cost model including storage per pallet/day, pick-and-pack fees, inbound receiving, returns processing, kitting, and monthly minimums. Compare fulfillment SLA penalties, inventory carrying assumptions, and per-SKU velocity tiers to model true cost-to-serve.

Key KPIs: on-time in-full (OTIF), order cycle time, pick accuracy, inventory accuracy, dock-to-stock time, warehouse utilization, and cost per order. Establish reporting cadence, escalation paths, and a continuous improvement plan tied to quarterly reviews.