Glasgow, Scotland, United Kingdom

We believe that our first responsibility is to strengthen customer trust. All our services must be of the highest quality and meet customer requirements. We constantly strive to reduce our costs in order to maintain reasonable prices. Customers’ orders must be serviced promptly and accurately. We guarantee fair pricing and ensure that our service providers make a fair profit. We are responsible to our employees, the men and women who work with us. Everyone must be considered as an individual. We must respect their dignity and recognize their merit. They must have a sense of security in their jobs. Compensation must be fair and adequate, and working conditions clean, orderly and safe. We must be mindful of many ways to help our employees fulfill their responsibilities towards their families. Employees must feel free to make suggestions and complaints. We strive to achieve competent management, and expect our employees to be just and ethical. We are responsible towards the communities in which we live and work. We must be good citizens. Support good work, charities and bear our share of taxes. We maintain the properties we are privileged to use efficiently. We pledge support to any initiative that aims to protect the environment or natural resources.