Prioritise network reach (motorway access and distribution radius), service-level performance (SLA on picks, cutoffs, and transit), technology integration (WMS/APIs), carrier density for last‑mile options, and value‑added capabilities like kitting and returns handling tailored to your order profile.

Proximity to M6/M54 and carrier hubs shortens linehaul distances, reducing transit times and fuel surcharges. A central Midlands location also enables consolidation opportunities that lower per-shipment costs and improve next-day coverage across the North West and Midlands.

Require confirmed capabilities for multi-channel order routing, scalable racked storage, pick-and-pack throughput, returns processing, basic value‑adds (kitting, labelling), and proven WMS/API integrations for inventory visibility and order orchestration.

Evaluate occupancy (rent/slotting), labour rates and productivity, throughput-based handling fees, inbound receiving and return costs, minimums and chargebacks, SLA penalties, and the transparency of reporting—align commercial terms to your SKU velocity and seasonality.

Onboarding includes site audits, IT/WMS integration, process mapping, staff training and initial inventory build. Typical timelines vary by complexity—simple operations can start in weeks, while integrated omnichannel setups with custom processes often take several months.