Evaluate WMS functionality and API readiness, real-time inventory visibility, integration with marketplaces and carriers, SLA guarantees for pick-and-pack and cut-off times, throughput and scalability, security and compliance, and past performance metrics like OTIF and return-to-stock times. Conduct site visits and request KPI-backed references.

Expect lower rent and labor rates versus London and the Southeast, reduced linehaul time to the West Midlands and Southwest, and lower last-mile costs into central UK postcodes. Proximity to trunk roads and Birmingham transport hubs reduces deadhead miles and improves carrier density, lowering per-unit transport costs.

Run a pilot or short-term trial, validate system integrations with test orders, perform operational audits and cycle counts, review escalation and communications processes, confirm insurance and audit documentation, and define clear KPIs with remedies for underperformance.