Prioritise inbound processing speed, pick‑and‑pack throughput, returns handling, inventory visibility (WMS integration), and last‑mile carrier options. Verify SLA terms for order cutoffs, accuracy rates, and peak‑season scalability to ensure the 3PL can meet customer service targets and peak volume surges.

Road and rail links reduce inland transit days and freight spend; proximity to an airport shortens international transit and enables premium fulfilment. Evaluate modal mix for your SKU profile, predictability of schedules, and carrier density to quantify lead‑time reductions and landed cost improvements.

B2B distributors should assess racking density, cross‑dock capability, bulk handling equipment, bonded storage, kitting and light assembly, and dedicated inbound staging. Confirm health and safety compliance, material handling systems, and capacity to manage palletised replenishment and scheduled deliveries.

Include measurable KPIs for order accuracy, on‑time dispatch, inventory reconciliation frequency, claims resolution timelines, and chargeback remedies. Specify volume flex terms, force‑majeure clauses, termination notice periods, and data integration requirements to align incentives and mitigate operational risk.