Focus on demonstrable throughput capacity, order accuracy rates, and warehouse layout flexibility (bulk, pick-and-pack, bonded storage). Confirm carrier integration capabilities, inventory visibility (WMS/API access), SLA definitions (cutoff times, lead times), and scalability for peak seasons. Also evaluate local labor availability and contingency plans for transport disruptions.

Warehousing in Kawambwa can lower landed cost through reduced inland haulage and lower occupancy rates, while shortening lead times to surrounding districts. For cross-border shipments, look for 3PLs offering bonded storage and customs experience to streamline clearance and optimize routing to neighboring markets.

Require WMS with real-time inventory, API connectivity for order and shipment updates, and reporting dashboards. Key KPIs: order accuracy, order cycle time, dock-to-stock velocity, on-time pickup rate, and cost-per-order. These metrics allow ops and procurement teams to compare providers objectively.

Run a staged qualification: site visit and infrastructure audit, review service-level agreements, and request client references. Pilot with a controlled SKU set and defined KPIs. Use a short trial contract to validate throughput, communication, and billing accuracy before committing to long-term terms.