Prioritize measurable KPIs: inventory accuracy, order cycle time, pick-and-pack cost, and on-time delivery. Assess WMS/OMS integration, slotting flexibility, returns processing, SLA terms, and scalability during peak seasons. Verify dock configuration, labor availability, and handling capabilities for any special requirements (cold chain, hazardous materials).

Closer proximity to ports and carrier consolidation points reduces drayage and regional linehaul costs and shortens transit windows. Efficient multimodal links enable lower-cost routing options and better lead-time reliability, which can lower safety stock and improve fulfillment velocity for both B2B replenishment and consumer deliveries.

Look for robust WMS with API/EDI connectivity, real-time inventory visibility, batch and wave picking support, and configurable SLAs. Infrastructure should include racked capacity, cross-dock areas, adequate dock doors, and temperature-controlled zones if needed. Confirm carrier onboarding speed and value-added services such as kitting and returns processing.

Evaluate land and storage rates, labor productivity (cost-per-pick), inbound drayage and linehaul, packaging and kitting fees, and inventory carrying cost. Include hidden charges like accessorials, minimums, and peak-season surcharges. Model scenarios for demand variability and returns to compare total landed cost rather than only per-pallet rent.