Prioritize network coverage to final delivery zones, demonstrated transit-time performance, carrier access (LTL/TL/parcel), flexible storage and labor capacity, clear SLAs and penalty terms, and compatibility with your order management system for near real‑time visibility and exception handling.

Closer proximity to ports and major highways reduces drayage and over-the-road miles, cutting freight spend and transit variability. Locations near carrier hubs enable more pickup windows, better routing, and lower last‑mile costs—especially important for dense urban delivery footprints.

Require a modern WMS with API/EDI connectivity, inventory visibility across nodes, omnichannel pick/pack processes, returns management, support for value‑added services (kitting, labeling), and temperature‑controlled storage if applicable. Integration with carriers and marketplace platforms is essential.

Negotiate transparent rate components (storage, handling, accessorials), minimums, volume tiers, and clear SLA metrics (OTIF, inventory accuracy, order cycle time). Require monthly performance reports, exception logs, and a cadence for quarterly business reviews to align incentives and manage cost drivers.