Focus on pick‑pack throughput (units/hour), dock door count and turnaround time, bonded/cold storage availability, WMS/APIs for real‑time inventory, and SLA terms for order accuracy and lead times. Assess distance to major ports and airports to calculate landed cost and transit reliability.

Carrier coverage determines consolidation frequency and transit times. Facilities with direct feeder services, ocean carrier ramps, and proximity to Cyril E. King Airport reduce transit variability and consolidation fees, improving delivery windows and lowering inventory carrying and freight costs.

Verify the provider's WMS supports EDI/API connectivity, real‑time inventory, advanced order routing, and reporting. Confirm integration with your eCommerce platforms, carrier partners, and ERP to enable accurate forecasting, automated replenishment, and SLA monitoring.

Review labor availability, shift patterns, and the 3PL’s access to temporary staffing pools. Check their peak capacity plans, overflow storage options, and throughput guarantees. Clarity on labor cost structures and overtime policies helps model cost-to-serve at scale.