Require WMS and OMS integration via APIs or EDI, real-time inventory visibility, measurable pick/pack accuracy, capacity for peak scaling, and automated reporting. Confirm SLA terms for order lead time, error rates, and penalty clauses to align incentives and enforce performance.

Awarehouse near key corridors shortens inbound transit and enables carrier pooling, reducing LTL rates and handling. It also lowers last-mile zonal costs by placing inventory closer to demand clusters, improving delivery windows and lowering fuel and time-in-transit expenses.

Negotiate transparent unit rates for storage and handling, clear accessorial fee definitions, minimums, volume discounts, indexation clauses, audit rights, SLA credits for service failures, and billing cadence to avoid unforeseen charges.

Confirm the provider’s validated cold-chain infrastructure, temperature monitoring and alarm systems, traceability and batch control procedures, certifications for regulated goods, documented contingency plans, and experience handling similar SKUs to ensure compliance and risk mitigation.